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If your cat or dog is experiencing a medical emergency, please proceed directly to your nearest hospital.
No appointment or phone call is required.
BRISBANE EMERGENCY VET CARE
24/7 HOSPITALS
Underwood & Jindalee Locations
Choose Your Nearest Brisbane Location
Brisbane South (Underwood)
Servicing: Logan, Springwood, Rochedale, & Southside Brisbane
Phone:(07) 3841 7011
Address: 1-15 Lexington Road, Underwood
Brisbane West (Jindalee)
Servicing: Centenary Suburbs, Ipswich, Westside and Greater Brisbane
Phone:(07) 3193 6500
Address: 24/34 Goggs Road, Jindalee
On The Way To Our Hospitals: Quick Guidance
Safe Transport: Keep your pet quiet and safely restrained.
No Food/Meds: Do not give your pet food, water, or medications unless advised by our staff.
Bleeding: Apply gentle pressure with a clean cloth to any wounds.
Toxins: If your pet ate something toxic, bring the packaging (rat bait, chocolate, etc.) with you.
What Happens When You Arrive?
Emergency Signs? Come Straight In!
Don't wait if your pet is showing these signs:
- Breathing distress or sudden collapse.
- Uncontrolled bleeding or significant trauma (car accidents).
- Repeated vomiting or suspected toxin ingestion.
- Snake bites or suspected paralysis tick symptoms.
- Seizures, inability to stand, or extreme pain.
- Labour complications (difficulty whelping).
Rapid Response for Brisbane & Ipswich Pet Emergencies
When your pet is in crisis, every minute matters. At Veterinary Specialist Services (VSS), we provide the Brisbane community with two world-class emergency lifelines. Both our Underwood and Jindalee hospitals are fully staffed and equipped to provide life-saving care 24 hours a day, 365 days a year.
Why Choose VSS Brisbane for Emergencies?
- Faster Diagnosis: Both hospitals feature on-site advanced imaging and surgical suites.
- Expert Triage: Your pet is assessed on arrival and prioritised by medical urgency.
- Specialist Integration: Dedicated Emergency clinicians are supported by on-site Surgeons and Specialists for seamless escalation.
- Transparent Costs: We provide clear guidance on fees, insurance support, and flexible payment options.
Integrated 24/7 Care in One Location
- During Business Hours: Our VSS emergency teams are ready to triage your pet the moment you arrive. Critical cases are moved immediately to our stabilisation suites, where our emergency vets begin life-saving intervention.
- After-Hours & Weekends: Through our seamless partnership with Animal Emergency Service (AES) on-site, your pet has constant veterinary supervision. The AES team takes over after hours, ensuring a smooth "under one roof" transition with no need for stressful patient transport between clinics.
Emergency Consultation: $145
Common Brisbane Pet Emergencies We Treat
Our Brisbane teams are highly experienced in treating conditions unique to the South East Queensland climate and suburban environment:
Advanced Emergency Facilities
Regardless of which Brisbane location you visit, your pet will have access to:
Immediate Diagnostics: On-site CT, high-definition ultrasound, and digital X-ray for rapid answers.
Emergency Surgery: Fully equipped theatres ready for trauma, bloat (GDV), and emergency abdominal surgery.
ICU Ward: 24/7 intensive care with advanced oxygen therapy and continuous monitoring.
Costs, Insurance & After-Care
Payment & Insurance
Don’t delay urgent care due to financial concerns. We do have flexible payment options, and many insurance policies cover emergencies, and we provide all necessary clinical notes for your claims. See some of our plans and insurance options here. Please speak with our team upon arrival.
After Your Visit
Upon discharge, you will receive clear home-care instructions and specific warning signs to monitor during your pet's recovery. We work closely with your family veterinarian, providing them with consistent updates to ensure a smooth transition back to their regular care. Should your pet require further monitoring or specialist treatment, we will discuss all available options with you and coordinate that transition internally within the VSS network; if required, we can also admit your pet for extended treatment and 24/7 monitoring in our intensive care unit.
How to Find Our Brisbane Hospitals
Underwood (Brisbane South)
Located at the major junction of the M1 and Gateway Motorways, servicing Logan and the Southside.
Address: 1-15 Lexington Rd, Underwood QLD 4119
Phone: (07) 3841 7011
Jindalee (Brisbane West)
Located in the Jindalee Home Centre just off the Centenary Highway, servicing the Western Suburbs and Ipswich.
Address: 24/34 Goggs Rd, Jindalee QLD 4074
Phone: (07) 3193 6500
