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We know that when a pet needs advanced surgery, the last thing anyone wants is a surprise on the invoice. That is why we offer a range of fixed-price packages for selected procedures, giving referring vets and pet owners clear, upfront fees that include hospital care, anaesthesia, specialist surgery and follow-up support.
By packaging key services such as laparoscopic desexing, TPLO and MPL surgery, and BOAS assessment and surgery at transparent, capped prices, we make it easier for general practices to access our experienced team and for clients to plan with confidence while their pets receive gold-standard care.
FIXED PRICE SPECIALISTS SERVICES
At Veterinary Specialist Services
Laparoscopic Desexing
FIXED PRICE
$1800
What’s included?
- Anaesthesia and hospital care with our expert team
- In-hospital medications
- Keyhole surgery with our specialist and referral surgeons
- Standard take-home medication.
Cruciate Ligament (TPLO)
FIXED PRICE
$1800
What’s included?
- Pre-operative imaging, anaesthesia & monitoring.
- Surgery with an expert surgeon (including implants).
- Keyhole joint inspection (select surgeons).
- Hospitalisation with advanced nursing care.
- Analgesia, antibiotics and take-home medications.
- Discharge instructions and tailored rehab plan.
- Recheck appointment.
Why Choose VSS For Emergencies?
Faster diagnosis: on-site advanced imaging, diagnostics and surgery (if required).
Expert triage: your pet is assessed on arrival and prioritised by urgency.
Dedicated Emergency clinicians at each hospital, with experienced Surgeons and Specialists on site for seamless escalation.
Transparent costs, insurance support and flexible payment options.
What Happens When You Arrive?
On The Way To Hospital
Quick Guidance
- Keep your pet warm, quiet and safely restrained.
- Do not give food, water or human medications unless we advise you.
- If bleeding, apply gentle pressure with a clean cloth.
- For suspected toxin ingestion, bring the packaging (if available).
- Call us from the car if you’re unsure - we can guide you while you travel.
- Call us if you need directions and to save time upon arrival.
VSS is open during business hours - Monday to Friday, 7.30 am to 6.00 pm. Additionally, our surgeons are on call 24/7, and our advanced care nursing team supports our hospital inpatients round-the-clock.
Our partners at Animal Emergency Service take emergency cases at each of our hospitals outside of VSS business hours, so you will receive expert emergency care at any of our hospitals 24 hours a day, 365 days per year.
We will work with your family vet and keep them updated at all times regarding the care of your pet.
Many things can be managed on an outpatient basis following consultation, while patients with complex conditions can be transferred to our specialist teams (if required).
Consultation fees
Emergency team $190
Specialist/referral teams $260
Costs, Insurance And Payment
Don’t delay urgent care because of money worries. Many insurance policies cover emergencies; we can provide invoices and clinical notes for claims. Flexible payment options are available. Talk to our team on arrival. We are here to help your pet receive the care they need.
After Your Visit
You’ll receive clear home-care instructions and warning signs to watch for. Where ongoing treatment is needed, we’ll either continue your pet’s care within VSS (if Specialist care is required) or coordinate closely with your family vet.
Locations
VSS Underwood — Call > | Visit Google Map >
VSS Carrara — Call > | Visit Google Map >
VSS Jindalee — Call > | Visit Google Map >
After-Hours: 24/7 Care
If you need help outside our hours of operation, our after-hours emergency partner (AES) takes over at all our hospital locations. We’ll coordinate your pet’s ongoing care with them to ensure complete continuity of expert care.
Emergency Signs? Come Straight In!
(All Patients Welcome)
If your pet has had an accident or is showing concerning signs, don’t wait - come straight in.
We provide rapid triage and clear guidance from the outset. Straightforward cases are treated on the spot where appropriate, and complex conditions are escalated to our specialist teams.
Some Signs to Look Out For (this list is not comprehensive)
- Trouble breathing, fast/effortful breathing or collapse.
- Continuous bleeding or wounds that won’t stop.
- Repeated vomiting or diarrhoea.
- Extreme weakness, sudden fatigue or inability to stand.
- Straining to urinate or defecate or urinating blood.
- Suspected toxin/poison ingestion (rat bait, snail pellets, human medication, grapes, chocolate, etc.) - bring packaging if possible.
- Distress or drooling after eating a bone or foreign object.
- Snake bite or suspected interaction (sudden collapse and/or progressive paralysis).
- Overheating/heatstroke or hyperthermia.
- Paralysis or not moving normally (seizures, severe pain or obvious lameness).
- Animal altercations (dog or cat fights).
- Motor vehicle accidents or any significant trauma.
- You’re simply not sure and you’re worried.
Don’t wait. We’d rather see your pet and find nothing wrong than risk waiting too long. If you’re unsure, call us while you’re on the way.
