VSS | Veterinary Specialist Service | Vet Specialist team

CECILIA

Veterinary Receptionist

Cecilia Profile

Cecilia is a member of our Receptionist Team at VSS Jindalee. She’s been with VSS since August 2021 and has already made herself an indispensable member of the team. 

Previously working in Canada as an Office Manager/Executive Assistant for a large organisation, she is used to hectic days and being part of a large, tightly-knit team.

The role

Cecilia is responsible for bookings at VSS; working closely with clinicians and nurses, she handles many day-to-day operations, including insurance claims, invoices, payments, and reporting. Cecilia enjoys meeting clients and patients and making them feel at home at VSS, “I enjoy greeting our clients and making them feel welcome and comfortable.”

Cecilia finds that the most challenging part of her day is balancing her time and keeping clients happy, but agrees that clients and patients are some of the best here with VSS. 

The culture

Recently moving from Canada, Cecilia fits in well with the VSS culture. She describes the VSS culture as “Friendly and helpful”, and she’s glad that the team has each other's backs. She and the rest of the VSS staff “work great together as a team.”

Homelife

Cecilia is married to “a wonderful husband” with whom she has raised three daughters who are now starting their own lives. Having only recently moved to Australia, Cecilia is planting her roots before adding any fur additions to her family, but she is looking forward to it.

When Cecilia isn’t working hard behind a VSS desk or on the floor with the VSS team, she enjoys the outdoors, walking, cycling or spending time with her family. 

Cecilia
Cecilia
Cecilia