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If your pet is unwell or injured, VSS is ready to help. Serving Brisbane and the Gold Coast for over 25 years, our 3 leading emergency vet hospitals are equipped to handle any situation. Whether it's a minor worry or a critical emergency - come straight in.
GOLD COAST EMERGENCY VET CARE
(CARRARA)
24/7 Emergency Vet Hospital
If you have a Cat or Dog pet emergency
Come in immediately:
No appointment or phone call is required for emergencies.
No appointment or phone call is required for emergencies.
Need advice?
Call us on 07 5559 1308 while you are on your way.
Call us on 07 5559 1308 while you are on your way.
On The Way To Our Hospital: Quick Guidance
Stay Calm & Safe: Keep your pet warm, quiet, and safely restrained in the car.
Limit Intake: Do not give food, water, or human medications unless we specifically advise you to.
Manage Bleeding: If your pet is bleeding, apply gentle pressure with a clean cloth.
Bring Evidence: For suspected toxin ingestion, bring the packaging or the substance with you if possible.
Call Ahead (Optional): Call us from the car if you need directions or urgent guidance during your journey.
What Happens When You Arrive at VSS Carrara?
Emergency Signs? Come Straight In!
If your pet is showing any of the following concerning signs, don’t wait; come straight to our Carrara facility. All patients are welcome. If you want to call us, you can 07 5559 1308
- Breathing Issues: Choking, gasping, effortful breathing, or sudden collapse.
- Trauma: Motor vehicle accidents, significant falls, or animal altercations (dog/cat fights).
- Snake & Tick Signs: Sudden weakness, vomiting, or progressive paralysis.
- Toxin Ingestion: Rat bait, snail pellets, lilies, chocolate, grapes, or human medications.
- Severe Distress: Repeated vomiting, straining to urinate, or continuous bleeding.
- Not Themselves: If you are simply unsure and worried, we would rather see your pet and find nothing wrong than risk waiting too long.
Rapid Response for Gold Coast Pet Emergencies
When your pet is in crisis, every minute matters. At Veterinary Specialist Services (VSS) Gold Coast, we provide the Gold Coast community with a dedicated emergency lifeline for pets. Our Carrara hospital is fully staffed and equipped to provide life-saving care 24 hours a day, 365 days a year.
Why Choose VSS Gold Coast (Carrara) for your Pet Emergencies?
- Faster Diagnosis: We feature on-site advanced imaging, diagnostics, and surgical suites to get answers to start treatment immediately.
- Expert Triage: Your pet is assessed the moment you arrive and prioritised based on medical urgency.
- Specialist Integration: We have dedicated Emergency clinicians on-site, with seamless escalation to our Specialist Surgeons and Medicine teams if your pet's condition is complex.
- Transparent Support: We offer clear cost communication, insurance claim support, and flexible payment options.
Integrated 24/7 Care in One Location
- During Business Hours: Our VSS emergency team is ready to triage your pet the moment you arrive. Critical cases are moved immediately to our stabilisation suite, where our emergency vets begin life-saving intervention.
- After-Hours & Weekends: Through our seamless partnership with Animal Emergency Service (AES), your pet has constant veterinary supervision. The on-site AES team takes over after hours, ensuring a smooth "under one roof" transition with no need for stressful patient transport
Emergency Consultation: $145
Common Gold Coast Pet Emergencies We Treat
Our Carrara team is highly experienced in treating conditions unique to the South East Queensland lifestyle and our local environment:
Advanced Emergency Facilities
Immediate Diagnostics:
On-site CT, high-definition ultrasound, and digital X-ray.Emergency Surgery:
Three fully equipped theatres for trauma and bloat (GDV) surgery.ICU Ward:
24/7 intensive care with advanced oxygen and ventilation support.
Costs, Insurance & After-Care
Payment & Insurance
Don’t delay urgent care due to financial concerns. We do have flexible payment options, and many insurance policies cover emergencies, and we provide all necessary clinical notes for your claims. See some of our plans and insurance options here. Please speak with our team upon arrival.
After Your Visit
Upon discharge, you will receive clear home-care instructions and specific warning signs to monitor during your pet's recovery. We work closely with your family veterinarian, providing them with consistent updates to ensure a smooth transition back to their regular care. Should your pet require further monitoring or specialist treatment, we will discuss all available options with you and coordinate that transition internally within the VSS network; if required, we can also admit your pet for extended treatment and 24/7 monitoring in our intensive care unit.
How to Find Us (Easy M1 Access)
Located centrally in Carrara, we service the wider Gold Coast region and northern New South Wales.
Address: 104 Eastlake St, Carrara QLD 4211
Phone: 07 5559 1308
