ON ARRIVAL: We are following directives from QLD Health which are changing frequently so on arrival, please approach the doors to reception and await instructions from our Client Services Team. We are allowing clients into our hospitals whilst observing social distancing advice so please limit the number of family members that come to routine appointments. Clients that enter our Jindalee and Underwood hospitals will be required to wear a mask if social distancing cannot be maintained. VSS will provide masks if you do not have one. Please advise if you would prefer not to enter our hospital and we will arrange for a contactless consult with our vets.